About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lead a team of engineers and consultants delivering Network and Cloud/Hosting Managed Services to global clients in the financial sector. Oversee service quality and performance, drive continuous improvement in delivery processes, and develop team capabilities to ensure high customer satisfaction. Maintain executive relationships with local clients and manage escalations on behalf of Lumen Managed Services. The Main Responsibilities Manage, lead, and support activities of the account consultant team Hire and manage perform...