**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

This manager position leads the Primary Care scheduling teams . The role operates in a high-volume, fast-paced Access Center environment and is responsible for both people, leadership and continuous workflow optimization at scale.

This is a remote leadership role, and the individual will be managing teams that handle complex scheduling workflows across Primary Care; Family Medicine, Pediatrics and Internal Medicine, while also supporting system-level access initiatives. The Outpatient Access Center is not your traditional clinic environment; it functions as a centralized, enterprise-level operation focused on access equity, operational consistency, scalability across specialties, and enhancing the patient experience from their very first contact.

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