Claims Operations & Performance Manager

American International Group, Inc. (AIG) is a leading global insurance organization. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. The Claims function is a partner to the business segments, offering support, expertise, and partnership. The Claims Operations And Performance Manager supports the Head Of Claims by properly managing the following functions that are designed to monitor the claims operation, provide quantitative feedback, and support the development and evaluation of solutions in an iterative and ongoing cycle of continuous improvement of the claims operation.

• Compliance: ensure the control environment meets high standards established by regulations governing the Claims role; manage and enhance the control framework to empower claims teams.
• Vendor Management: ensure all Claims vendors have c...