Basic Function

Responsible for the management of METROLift’s scheduling systems and contractor furnished software tools. This position works closely with METRO's IT department and contracted staff to ensure the various technology systems are working to their full potential. Enhances routing and scheduling techniques to improve service efficiencies. Arranges and manages METROLift’s customer subscription service. Keeps abreast innovative processes that would enhance customer experience and more efficient scheduling processes. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procures.

Responsibilities and Specific Duties

• Plans, develops, and supervises the systems operation of METROLift’s scheduling which delivers transportation services 24 hours a day, seven days a week.
- Responsible for on-time delivery of METROLift services ensuring staff proactively monitor late ...