Job Description

 Provides deep subject matter expertise, advice and program delivery.
 Support 24x7 steady state operations-Flexible working in shifts for all required work done and during weekends.
 Contributes to the development of new techniques and plans within area of expertise.
 Thorough understanding and management of customer business needs and expectations.
 Provide support on day to day operations in managing the Messaging infrastructure of account(s).
 Works on abstract and complex problems requiring evaluation of intangible variables.
 Integrates trends, data and information into plans, deliverables and recommendations.
 Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.
 Anticipates operational, program, and implementation issues and develops preventative measures.
 Provides advanced tec...