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Merchants Customer Service Representative - Dutch & English Speaker

American Express
Location 📍 Madrid, Spain
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

Merchants Customer Service Representative - Dutch & English Speaker

Madrid, Spain(Hybrid)

**Job Description**

Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s un...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Madrid, Spain