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⏰ Full time

MERCHANT STORE EXCELLENCE MANAGER

Global Blue
Location 📍 Osaka, Japan
Posted 📅 June 08, 2026
Work Type ⏰ Full time

Position Overview

  • Proactive development and management of business relationships at store level to deliver and achieve mutual reach of opportunities
  • Accurate account management delivering the performance objectives:
  • First / ongoing training
  • Maximize TFS business (IR and RR management) +other KPI’s like MCC + Payment target + Tokenization + Fast Refund
  • Maximize DCC business (Hit Rate management)
  • Business Statistics analysis, presentation, discussion and action
  • Action plans and store visits in line with company segmentation model
  • Achieve sales targets taking corrective action when result materially deviates from expected
  • Improve merchant’s knowledge and expertise with our services by providing trainings to merchant’s staff
  • Guarantee the optimal execution of in-store promotional plans and activities, according to the defined plan
  • Offer intensive support including product instructions
  • Constant communication with merc...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Top Executives
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Osaka, Japan