To provide a comprehensive account management and merchant services support to our merchants. This role will report directly to the Merchant Services manager and will involve end to end merchant support to include the provision of equipment, material and training to the retailers, training of retail staff on PoS equipment, account management and technical support.

• New store start-ups: Manage all aspects of the new store start- up process. This will involve processing new store setup requests through the agreed setup procedure and dispatching within the defined Service Level timeframes. This will also involve store visits for installations and follow up calls to retailers to provide training with the retail staff around the operation of the refund solution and the rules and regulations of the Scheme.
• Sales Packs: Following regular phone calls to Retailers ...