About the RoleAs a Merchant Operations Manager, you will be at the forefront of ensuring flawless merchant operations. You will create scalable tools and processes to support local teams in achieving outstanding experience targets. This role requires daily interaction with City Leads and Account Managers, a deep understanding of key merchants, and the ability to extract actionable insights that drive mid-term strategies, making every delivery great.What You'll Do Merchant Operations: Work closely with commercial teams to identify key operational opportunities and reduce defects, driving continuous improvement across the merchant base. End-to-End Project Management: Lead cross-functional projects from scoping to delivery, using structured project management methods to plan & execute key projects idenpendently toward clear business goals. Problem Solving: Identify root causes of risks and opportunities, develop multiple actionable solutions, and evaluate tradeoffs to recommend the best p...