• Bachelor’s degree in Business Administration, Industrial Engineering, or related field (or equivalent experience)
• 0–2 years of experience in operations, coordination, or administrative roles
• Strong organizational and time management skills
• High attention to detail and accuracy
• Good written and verbal communication skills
• Comfortable working with spreadsheets and internal systems
• Experience in e-commerce or marketplace platforms is a plus

Key Responsibilities

• Assist in the end-to-end onboarding process for new merchants
• Coordinate with merchants to collect required documents and information
• Track onboarding progress and follow up on pending requirements
• Ensure accurate data entry and system setup for merchant accounts
• Support onboarding analysts in preparing merchants for go-live
• Respond to basic merchant inquiries related to onboarding requirements a...