Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add an Administrator to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees and their family members.

The Role

You will be a clinical administrative, who is focused on ensuring high levels of professionalism whilst working 'behind the scenes' of a clinical operation and adhering to internal and client KPIs and SLAs. The case management administration team manages all counselling cases, ensuring cases are processed efficiently, whilst also maintaining our external affiliate network compliance.

Key Responsibilities:

Ensure ...