Overview
Our client is an innovator in the private healthcare space, based in East Lothian. They are currently looking to welcome a professional and experienced General Practice Receptionist and Concierge to their team at a time they are seeing sensational growth.

Key Responsibilities

* Manage and respond to all inbound membership enquiries, guiding prospective members from initial conversation through to sign-up

* Deliver consultative, relationship-led conversations with prospective members via phone, email, and face-to-face meetings

* Create a seamless and professional onboarding experience for new members

* Build, nurture, and manage a strong pipeline of prospective members through thoughtful and consistent follow-up

* Work closely with the founders to refine the membership offering and sales approach, using insights gathered from member conversations

* Support the development and optimisation of sales processes, CRM wo...