Position Overview
**TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.**
**Welcome to TVC Pro-Driver!** Our Inside Sales team is looking for a **Membership Renewal Specialist** to play a vital role in sustaining member engagement and retention by proactively reaching out to TVC members with memberships nearing expiration. This role involves managing a high volume of outbound calls, communicating effectively, and accurately documenting interactions using internal systems.
**Job Functions:**
+ Conduct up to 150 outbound calls per day to TVC members regarding upcoming membership expirations.
+ Manage calls efficiently, aiming to complete each interaction within 5 minutes.
+ ...