Elevate your career as a Member Solutions Centre Representative with Access Credit Union, one of Manitoba's Top Employers. Deliver exceptional financial service while building lasting relationships with members through various communication channels.
As a Member Solutions Centre Representative I, you will be the first touchpoint for inquiries via phone, chat, and email. This role requires strong verbal and written skills, along with a commitment to providing efficient service. By resolving member problems and promoting the full range of credit union products, you will contribute to our business development objectives.
Key Responsibilities:
• Create positive impressions as the first point of contact
• Resolve member inquiries through multiple channels
• Proactively identify and cross-sell services
• Set up appointments with branch staff for further assistance
• Process investment instructions and balance electronic ledgers daily
Requirements:
• Grade 12 diplom...