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⏰ Full-time

member services representative

Robert Half Office Team
Location 📍 West Des Moines, United States
Posted 📅 May 14, 2026
Work Type ⏰ Full-time

Position Overview

Description
If you’re someone who enjoys solving problems, organizing details, and making things easier for others, this contract opportunity in Des Moines could be exactly what you’re looking for. Join a growing insurance organization where your ability to balance customer interaction and backend support will directly impact business success.


Day-to-Day Impact:



+ Respond to customer inquiries with thoughtful, solution-oriented support

+ Guide clients through policies, updates, and service needs with confidence

+ Maintain clean and accurate data across internal systems

+ Use CRM and tracking tools to manage communications and priorities

+ Assist with billing and benefits questions, ensuring clarity and resolution

+ Review and process new business information for accuracy and completeness

+ Communicate effectively across teams to support a seamless workflow

Behind every smooth customer...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
West Des Moines, United States