**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
The Member Services Representative provides prompt and courteous customer service to all internal and external customers by providing general receptionist duties at the front desk.

Responsibilities:
1. Effectively handles or refers member/customer complaints and situations, preserving customer dignity while researching a prudent solution. Serves members in a friendly and enthusiastic manner.
2. Helps maintain appropriate stocking levels of inventory and supplies at front desk area. Maintains high standards of facility cleanliness and appearance.
3. Performs general receptionist activities including answering and routing phone calls, taking accurate messages, greeting members, etc. according to departmental policies and procedures. Greets all guests/memb...