Member Service RepresentativeLocation: Winchester, VA - Hybrid Schedule (Must live within 60 miles of Winchester, VA)Job Type: Contract-to-Hire (6 Months)Pay: $19.50/hour
About the Role
We are seeking experienced Member Service Representatives to support a fast-paced, high-volume contact center environment. This role focuses on assisting members with consumer loan inquiries and financial products, while delivering exceptional customer service in a structured, schedule-driven setting. You’ll handle back-to-back calls, navigate multiple systems, and provide accurate, compliant support to ensure a positive member experience.
Training from July 13, 2026 - August 7, 2026:

+ Monday - Friday: 9AM - 5PM EST

Shifts Available After Training:

+ Monday - Saturday OR Sunday - Friday: Must be open from 12PM - 9:30PM EST

Key Responsibilities

+ Handle a high volume of inbound and outbound calls in a structured contact center environment

+ ...