Position Overview
Description We are looking for a Member Services Representative to support members with day-to-day financial transactions and account-related needs in Jacksonville, Florida. This Long-term Contract opportunity is ideal for someone who enjoys delivering attentive service, handling cash accurately, and building strong member relationships in a branch environment. The person in this role will help members navigate products and services, resolve account questions, and contribute to branch growth through dependable support and clear, attentive communication.
Responsibilities:
• Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options.
• Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency.
• Open new accounts, update existing account details, and complete maintenance requests while following established...