Description
We are looking for a Member Services Rep to join an insurance team in a contract-to-permanent role. This position is ideal for someone who can stay organized in a high-volume environment, maintain strong accuracy while entering information, and remain composed when priorities shift throughout the day. The right candidate will bring a service-minded approach, dependable office skills, and the ability to balance speed with quality in member support activities.


Responsibilities:

• Provide timely support to members by answering questions, addressing service needs, and delivering helpful assistance across routine interactions.

• Enter and update member information with a high degree of precision while meeting productivity expectations in a busy work environment.

• Manage frequent workflow changes and interruptions without losing focus on service quality or task completion.

• Use Microsoft Word, Excel, email, and other office...