Member Service Representative
Rochester, NY (http://maps.google.com/maps?q=730+Long+Pond+Rd.+Rochester+NY+USA+14612) • Northwest






Job Type

Part-time

Description

$17/hr. Plus a Free YMCA Membership

Weekend Hours Available


Under the supervision of the Membership Coordinator/Director, the Member Service Representative provides a positive and welcoming experience for all members at the Y. As the first point of contact either in-branch or on the phone, the Member Service Representative must be able to provide an overview of all membership and program offerings to current and prospective members. The Member Service Representative must also have comprehensive knowledge of our Membership Database System (ACTIVENet).


ESSENTIAL FUNCTIONS

+ Using YMCA of Greater Rochester Best Practices, the Member Service Representative:

+ Provides a positive member experience by connect...