Description We are looking for a Member Service Representative to support day-to-day branch operations and deliver attentive service to members in Boston, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone who enjoys working in a fast-paced banking environment, handling transactions accurately, and building strong member relationships. The person in this role will help members with routine account needs while also introducing relevant financial products and services that enhance their experience.

Responsibilities:
• Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs.
• Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy.
• Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly.
• Recommend and ex...