Flexible Work, Better Balance
Member Relationship Officer I – Full Time We currently have a career opportunity for a full-time Member Relationship Officer I at our West De Pere branch! The Member Relationship Officer I creates a positive impression and establishes strong member relationships, creating a lasting member experience. They assist members with consumer lending needs, new accounts, digital services, account maintenance, processing member transactions and problem resolution. While working with members, they uncover needs, educate members on products and services, and recommend solutions. Responsibilities The primary responsibilities of the Member Relationship Officer I role include but are not limited to: Promoting and upholding the Fox Mission, Purpose, Vision, and Values Building and maintaining lasting relationships through conversations, anticipating members' future needs and exceeding expectations Interviewing loan applicants and providing underwriting additional information to make loan decis...