Elevate the member experience at Movati by leading as a Member Experience Supervisor in Mississauga. Drive customer satisfaction and team performance through coaching and motivation.
The key role of Member Experience Supervisor involves acting as a delegate to the Experience Manager. With a focus on customer service, you will guide your team to meet sales targets while ensuring every member feels welcomed and valued. An engaging presence around members and potential members is essential for understanding their unique goals and aligning them with Club offerings.
Key Responsibilities:
• Supervise and mentor staff to achieve sales goals
• Engage with members to ensure a positive experience
• Match members' needs with Club products and services
• Resolve membership concerns effectively
• Promote a welcoming and healthy environment
Requirements:
• 2+ years of customer experience
• 1+ year of sales experience
• Proven track record in achieving sales objective...