Be a vital part of the Member Experience team at Movati Athletic. This position emphasizes outstanding customer service and ensures members feel welcome, comfortable, and healthy throughout their visit.
As a Member Experience Associate, you'll engage with guests, manage concerns, and uphold our promise of excellence. Your role is crucial in promoting our programs and products while delivering 5-Star service. With a focus on multi-tasking and flexibility, your workday will be dynamic and member-focused.
Key Responsibilities:
• Manage and resolve all member concerns proactively
• Ensure exceptional service in retail operations
• Complete cleaning duties promptly and safely
• Maintain knowledge of programs and services
• Handle all sales transactions accurately
Requirements:
• High School Diploma or equivalent experience
• 1+ years of customer service in a related field
• Current CPR & First Aid certification
• Certifications related to customer service...