Provide an effective and efficient link between ASI Financial Services (ASI) and its clients, including members and appointed representatives through the delivery of advice, query resolution, administrative support, communication, training, and education.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

CONSULTING

• Demonstrate a strong understanding of the Employee Benefits industry, including medical schemes, retirement funds, group risk, employee wellness programmes, and expatriate health benefits.
• Conduct detailed analyses of members’ financial needs and provide suitable advice, ensuring records are saved on the CRM and shared with the member.
• Ensure members understand the benefits, exclusions, and administrative processes of their relevant schemes or funds.
• Advise members exiting employment on their available options — such as continuations, transfers, preservation options, and tax implications — and refer them to an aut...