Member Care Specialist - Onsite Location: Fort Wayne, IN Level: Hourly Division / Department: Sales / Member Care Reports to: Member Care Supervisor Travel: Minimal travel may be required if needed for training; 2x per year for Fall and Spring Markets



About the Role: This group provides member care which includes support for members with questions, issues and training regarding key areas that members interact with Do it Best. These areas include but are not limited to: member portal (mydoitbest.com), Mobile Assistant, Member Invoice Manager (MIM), Claims system, Market Savings Builder (MSB), Order, Member Catalog, and other member facing support areas.




Hours: Monday through Friday from 10:30am to 7:00pm
If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Customer Service, Administrative Professional, Support, Call Center, Phone Triage Responsibilities include:


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