Walk -in drive at HCLTech

for RCM Voice Team Lead/Senior Team Lead (US Healthcare Medical Billing Team Lead) - Chennai on 22nd May

Date:

22nd May'2026
Time: 9:00 AM to 12:00 PM
Venue: ETA 3, Sandiya Infocity, near AGS, Navalur.
Chennai, Tamil Nadu 600097
Contact Person: Suriyapriya
Experience: 5 to 8 years
Shift: US Shift (Night Shift)
Designation - Team Lead/Senior Team Lead

RESPONSIBILITIES :

Responsible for the day-to-day management of 7 – 25 front level employees
Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction
Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources
Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to co...