Position Overview
Functieomschrijving
Ensure optimal functioning of tools, systems, and networks with the Infrastructure team.Handle incidents (Level 1 & 2) and escalate complex issues as needed.Maintain up-to-date technical documentation.Support and participate in several IT projects on group levelEnsure data integrity, backup, and access management.Monitor and analyze system performance.Manage infrastructure access rights and diagnose malfunctions.Coordinate with external experts for incident resolution.Automate, document, and streamline recurring tasks.Maintain an up-to-date IT inventory.Oversee onboarding and computer renewals for employees.ProfielBachelor's degree in computer science or equivalent experience in user support.Minimum 2 years of support experience, preferably in industrial IT.Fluency in French and English. Knowledge of Dutch is a st...