Position Overview
Summary The Medical Support Assistant (Advanced) performs work relating to the care & treatment given to patients on inpatient units, outpatient clinics, and scheduling call centers. Responsibilities If you are not a current, permanent VA employee or Federal employee from another agency, you should apply to CBST-12908934-26-LG. Total Rewards of a Allied Health Professional The Advanced Medical Support Assistant (AMSA) will schedule, cancel, and re-schedule patients' appointments and/or consults; enter no show information; monitor the electronic wait list; prepare for clinic visits, monitor both inpatient and outpatient appointments for areas of responsibility; ensure that encounter forms are completes to obtain appropriate workload credit; verify and update demographics and insurance information. This series includes work that requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organizat...