Summary The Advanced Medical Support Assistant (AMSA) in the Central Arkansas Veterans Healthcare System's Nursing Operations / Clinical Contact Center (CCC) as part of an interprofessional healthcare team.. The AMSA works at the Central Arkansas Veterans Healthcare System, North Little Rock, Arkansas. Responsibilities The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Duties may include but are not limited to: Works collaboratively with CAVHSNISN programs, services, and interprofessional coordinated care team members to provide access to care and meet the needs of Veterans via various available contact modalities to include but not limited to telephone cal...