Summary NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. The Medical Support Assistant (Advanced) is located at the Fargo VA Medical Center within the Mental Health department. This position provides specialized and expert administrative patient support while working collaboratively with-in an interdisciplinary coordinated care delivery model. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major duties include but are not limited to: Customer service: greets and check-in patients, assists patient with mobile check-in if needed; gathers medical information if needed; refers patients to the appropriate member of the health care team as needed; reports backlogs, difficulties in meeting deadlines, and uncooperative physicians; documents complaints; ability to identify customer's concerns, performs the tasks required to re...