Working as part of our Secretarial Team, you will support the practice with a range of secretarial and administrative duties. This will include processing patient referrals, copy typing, managing confidential correspondence, responding to referral queries, and supporting GPs and other healthcare professionals with administrative tasks.

Main duties of the job

• Preparing reports, referrals and other documentation accurately and efficiently.
• Preparing clear, accurate and professional correspondence on behalf of the practice.
• Processing patient referrals using local BNSSG referral pathways, Remedy and NHS e-Referral Service.
• Managing incoming emails and secretarial inbox tasks.
• Using EMIS, Docman, Klinik and other practice systems in line with confidentiality and data protection requirements.
• Answering telephone queries from patients, healthcare professionals and external organisations.
• Maintaining e-R...