Position Overview
Description
The Medical Scheduler is responsible for efficiently coordinating patient appointments and supporting daily clinical operations to ensure an exceptional patient experience. This role requires strong organizational, communication, and technology skills to navigate electronic health records (EHR), support providers, and deliver responsive patient service in a fast-paced environment.
Key Duties and Responsibilities:
+ Schedule appointments for medical, dental, vision, and behavioral health services, accurately matching patient needs to provider availability.
+ Respond promptly to incoming and outgoing calls and attend to inquiries or concerns in shared email inboxes, ensuring a positive patient interaction.
+ Coordinate daily provider schedules in collaboration with the Practice Manager to maximize operational efficiency.
+ Verify and update all patient information, including personal and demographic data, to ensure chart accura...