Position Overview
Description
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join a busy healthcare practice. This role serves as the first point of contact for patients and is critical to delivering a positive patient experience while ensuring smooth front-office operations.
Responsibilities
+ Greet patients and visitors in a professional and courteous manner
+ Answer incoming calls, schedule appointments, and manage calendars
+ Check patients in and out; verify demographic and insurance information
+ Collect co-pays and balances, and process payments as needed
+ Maintain accurate patient records within the electronic medical record (EMR/EHR) system
+ Handle medical records, referrals, and prior authorizations as required
+ Coordinate with clinical staff to support daily workflow
+ Ensure HIPAA compliance and patient confidentiality at all times
+ Perform general admini...