Our client is looking for a Front Office Administrator to join their specialist practice in Vergelegen.

Reception Answer all calls in a professional, courteous and efficient manner. Take messages and ensure they are actioned by relevant person. Maintain the issue logbook for all messages and matters that arise on a daily basis. Assist patients via phone, e‑mail or SMS with feedback from the doctor regarding messages left. Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients. Ensure patients receive the relevant information and forms needed for in‑room procedures, operations and hospitalisation. Provide quotations for all patient procedures. Prepare theatre list bookings and pre‑authorisations. Track cases where the doctor has assisted in surgeries. Assist with doctors’ reports, thank‑you letters (where necessary). Track pharmacy accounts and stock per doctor. Accounts Bill patients accordingly and collect payment where n...