Job Description
The Medical Receptionist serves as the first point of contact for patients within our eye clinic, ensuring a welcoming and efficient front-office experience in a healthcare setting. This role is responsible for managing administrative tasks, coordinating patient appointments, maintaining records, and supporting clinical staff to ensure smooth daily operations.

+ Greet and check in patients in a friendly and professional manner

+ Answer incoming phone calls, respond to inquiries, and direct calls appropriately

+ Schedule, confirm, and manage patient appointments

+ Verify patient insurance information and collect co-pays or payments

+ Maintain accurate and up-to-date patient records in electronic health systems (EHR/EMR)

+ Handle patient registration, forms, and documentation

+ Coordinate with medical staff to ensure timely patient flow

+ Manage incoming and outgoing mail, faxes, and correspondence...