Position Overview
Description
We are looking for a Medical Receptionist to support patient-facing operations for a healthcare organization in Los Angeles, California. This Medical Receptionist position is ideal for someone who brings strong customer service skills, accuracy in handling patient information, and confidence assisting callers in both English and Spanish. The person in this role will help create a welcoming experience while ensuring communication and documentation are handled efficiently and effectively.
Key Responsibilities:
• Greet patients and visitors in a courteous, attentive manner and provide clear assistance with front-line inquiries.
• Receive and manage inbound calls, directing questions and concerns to the appropriate department or staff member.
• Gather patient demographic details and review documentation for completeness and accuracy during intake interactions.
• Confirm Medi-Cal insurance information and other required reco...