Flexible Work, Better Balance
Our client is looking for a Front Office Administrator to join their specialist practice in Sandton.
Job Specification Reception Answer all calls in a professional, courteous and efficient manner. Take messages and ensure they are actioned by relevant person. Maintain the issue logbook for all messages and matters that arise on a daily basis. Assist with phone, email or SMS patients with feedback from doctor regarding messages left. Assist with managing the diary – booking patient appointments, communicate billing policy to all new patients. Ensuring patients get the relevant information and forms needed for in‑rooms procedures, operations and hospitalisation. Providing quotations for all patient procedures. Prepare the theatre list bookings and pre‑authorisations. Assist with arranging the Anaesthetist and Assistant for surgeries. Ensure all clinical notes are captured on the patient files post‑surgery. Keeping track of Assistant fees and payments made to them. Keeping track ...