Description
We are looking for a Medical Receptionist to support a busy patient-facing office in Cortland, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, managing front-desk operations, and helping patients navigate scheduling, insurance, and payment questions. The person in this role will serve as an important point of contact for patients while keeping administrative processes organized, accurate, and compliant.


Responsibilities:

• Coordinate incoming and outgoing patient communications, turning inquiries into scheduled visits and addressing questions related to upcoming appointments and charges.

• Confirm insurance details, prepare required documentation, and help ensure hearing devices and related services are ready according to appointment timelines.

• Maintain patient records and account information with a high level of confidentiality while following healthcare regulations ...