Position Overview
Description
Job Summary
We are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA.
Responsibilities
+ Answer high-volume inbound calls and assist patients with scheduling appointments
+ Check patients in and out for appointments
+ Verify insurance information and update patient demographics
+ Maintain accurate patient records in the electronic medical record (EMR) system
+ Provide patients with information regarding appointments, referrals, and office policies
+ Coordinate schedules for providers and ensure efficient patient flow
+ Handle front desk administrative duties including scanning,...