Prepares case files and Disability Benefits Questionnaires (DBQ) assigned in the client portal.
Reviews and bookmarks medical records and creates a synopsis in order to answer medical opinion questions, if needed, based on the veteran's medical history.
Remotely assists the medical provider during a scheduled appointment of a veteran by:
Accessing, navigating, and preparing different apps in the medical provider's computer in the exam room prior to the scheduled appointment.
Remotely interviewing the veteran via the approved video or telephone conference platform.
Transcribing the medical history based on the veteran's answers to the questions in the DBQ.
Remotely assisting the medical provider by documenting all the physical examination findings in the appropriate section of the DBQs.
Completes all the sections of the DBQ spreadsheets after each appointment.