Medical Customer Service Representative (Bilingual English/Spanish) – Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Language Requirement: Fluent English & Spanish (Written + Verbal)

About the Role

We’re hiring a Bilingual Medical Customer Service Representative to support patients throughout their healthcare experience by providing compassionate, accurate, and timely customer support.

This role is ideal for someone who is:
• Patient-focused
• Empathetic
• Organized
• Detail-oriented
• Comfortable in a fast-paced healthcare environment

You’ll serve as a primary point of contact for patients across:
• Phone support
• Email communication
• Chat support
• Appointment coordination
• Billing and insurance inquiries

This is a fully remote healthcare customer support role with consistent ...