Position Overview
Job Summary:
Responsible for providing direct patient care and/or direct ancillary support services as directed by the provider or other medical/nursing staff. This position is of greater responsibility than a Medical Assistant I and is expected to have a higher clinical knowledge and skill set.
Functions and Duties:
Contact patients via phone or mail regarding the need to be medically evaluated on a periodic basis or due to abnormal test results or missed appointments.Contribute to the orderliness of the patients’ and staffs’ environment in collaborative responsibility for the patient.Report complaints or questions from the patient and/or family member to the health center or office manager. Cooperate with direct supervisor in seeking ways to improve the quality of patient care and more efficient nursing time management.Work as cooperative member of the staff to provide quality patient care.Clarify with ...