Overview
Are you a skilled automotive mechanic ready to step off the shop floor and into a professional office environment—without leaving your mechanical expertise behind?
We are seeking Mechanical Claims Analysts to join a growing customer contact team. In this role, you’ll use your hands-on automotive knowledge to evaluate and adjudicate mechanical claims, working closely with dealerships and vehicle owners. This is an excellent opportunity to transition from physical repair work into a stable, career-focused role with long-term growth potential.
What You’ll Do
As a Mechanical Claims Analyst, you will use your technical expertise and customer service skills to support warranty claim decisions and guide customers through the claims process.
Primary Responsibilities:

+ Evaluate, investigate, and adjudicate mechanical claims related to engines, transmissions, and electrical systems

+ Take inbound calls from:

+ Dealerships requesting approval fo...