Position Overview
We are looking for an M&E Supervisor who will supervise service delivery and team/individual performance within M&E teams, acting as a first point of contact for Site FM and employees.
Role Responsibilities
- Assist the Facilities Manager and Account Manager in supervising and delivering a range of planned, reactive and project works
- Work collaboratively with the client, engineering and support teams to meet all contract requirements, KPIs and deliver exceptional customer service
- Work with the planning team to deliver preventative planned maintenance and reactive works, including reducing WIP historical works
- Provide line management to a team of engineers including coaching, mentoring and developing team members to reach their full potential
- Take a proactive approach to customer care, resolving dayβtoβday issues and escalating where required
Required Qualifications
- NVQ Levelβ―3 or higher ...