⏰ FULL_TIME

MDM Program Manager| Customer 360 | Reference Data Programs

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First Citizens Bank

                    Location
                    📍 Raleigh, United States
                

                    Posted
                    📅 June 16, 2026
                

                    Work Type
                    ⏰ FULL_TIME
                

Position Overview

Overview

We are seeking a seasoned Change Manager and Program Manager to lead enterprise-scale Master Data Management (MDM), Customer 360, and Reference Data initiatives. This is a dual-mandate leadership role designed for a battle-tested professional who combines rigorous program governance with the organizational change expertise required to drive large-scale data transformation programs from strategy through execution.
The ideal candidate brings deep Big 4 consulting roots and a track record of turning complex data quality and governance challenges into measurable business outcomes.

Responsibilities

Program Leadership & Governance
Own end-to-end program management for MDM, Customer 360, and Reference Data initiatives across multi-year, cross-functional delivery roadmaps
Establish and maintain program governance structures including steering committees, RAID logs, decision frameworks, and milestone tracking
            

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Job Details

⏰

Employment Type

FULL_TIME

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