Description

The PlatformOperations Analyst will handle Platformtechnology troubleshooting issues with internal & external partners, and operational administration of Platformconfiguration controls. The Analyst will also have the unique opportunity to assistthe PlatformOperations Manager in the creation of team processes, documentation & automation efficiencies,and Platformdeployment processes into new countries along with a constant operational review on existing deployment processes. The Analyst must be an effective communicator who can prioritize issues, can hold technical conversations while being able to simplify the issue to the customer. The job holder will be part of a cross-company team supporting American Express Global Business Travel (GBT) transactions coming in from all channels. 

What You'll Do

Marketplace Platform Technology Platform Support & Troubleshooting: