Summary:

The Digital & Social Media Lead Conversion Specialist is responsible for contacting and qualifying leads generated from the company's digital marketing efforts and social media platforms. The primary objective is to convert these inbound inquiries into sales opportunities by providing timely and informativeresponses, building rapport, and effectively presenting the JETOUR AUTO PHILS products or services.

Responsibilities:

• Lead Qualification: Promptly contact all leads generated from digital and social media channels (e.g., website forms, social media inquiries, online advertising campaigns).
• Timely Response: Respond to customer inquiries within the established service level agreement (SLA ) timeframe.
• Needs Assessment: Conduct thorough needs assessments to understand customer requirements and identify potential solutions.
• Product/Service Knowledge: Maint...