🚨 Hiring: Director – Online Reputation Management & Growth

📍 Gurugram | 💰 Up to ₹20 LPA

Crescent Group, a leading integrated branding & advertising agency with 30+ years of expertise in TV commercials, digital marketing, influencer campaigns, media, websites, packaging, and creative storytelling, is looking for a senior ORM leader to head and scale the ORM division.

🔹 Key Responsibilities

• Lead and oversee the complete ORM function across clients and brands

• Manage, mentor, and guide ORM Managers and larger ORM teams

• Develop high-level ORM and crisis management strategies

• Drive customer sentiment management and brand reputation enhancement

• Handle escalations, sensitive cases, and crisis communication effectively

• Collaborate with digital, marketing, and client servicing teams

• Contribute towards business development, client acquisition, and revenue growth

• Build strong client relations...