Position Overview
Join to apply for the Marketing cum Operations Executive role at Rainbow Distribution Sdn. Bhd.
Responsibilities
- Handle travel enquiries via phone, email, and messaging platforms.
- Prepare quotations, itineraries, booking confirmations, and invoices.
- Manage reservations for flights, hotels, tours, activities, and transportation.
- Liaise with suppliers, travel partners, and customers to ensure accurate arrangements.
- Monitor booking status, handle amendments, and resolve travel-related issues.
- Ensure all travel documents and customer details are complete and accurate.
- Provide clear product information and travel guidelines to customers.
- Support customers before, during, and after their trip.
- Handle basic customer complaints or escalations professionally.
- Create simple posts, captions, and travel package highlights for social media.
- Upload, schedu...